Frequently Asked Questions
Specific audiences
Are children welcome?
Yes of course, we have several facilities for them. They will have games available and a large original garden. It will however be necessary to supervise them a little because this garden, while staircases and terraces, is not exempt from dangers.
Can I come with my dog, my cat ...?
No, to avoid any hygiene or allergy problem, our cat itself is not allowed to venture into the guest rooms.
I am disabled, can you receive me?
The house has rather steep and narrow stairs, so you have to be able to accommodate them: it is still possible with crutches, but not with an armchair. Two bedrooms are on the 1st floor, a third on the second.
We are cycle tourists, can we come to your place?
Of course, your bikes will be stored in our garage, you can clean them with a jet, hang out clothes to dry them ... and Poitiers is accessible on foot in 15 minutes.
We are bikers ...?
Your motorcycle can find its place in the garage ...
Specific uses
Is the house suitable for a stay?
In addition to your bedroom, you have common areas: a living room, a kitchen-dining room, a library with games, the courtyard, the garden ...
We are looking for a gîte, can you accommodate us?
No, we do not offer this formula. With us, the service is all-inclusive: beds made, towels, breakfast, cleaning ...
However, a kitchen is at your disposal for your meals.
We are a large family or a group of friends, we would like to privatize the house, is it possible?
You can book the three bedrooms and have all the space to yourself, you will be peaceful and independent. Only a tenant living here will sometimes cross your living room to access the street.
Futuroscope
Is Futuroscope accessible by public transport?
Yes, a bus leaves from the Léon Blum footbridge (10 minutes on foot) and stops right in front of the entrance to Futuroscope. Please note, there is no shuttle on Sunday evening.
We go to Futuroscope directly in the morning and we will return late at night, how to get the key?
In this case, we suggest that you pick up the key in the morning before your visit to Futuroscope, or at dinner time. Then you will be independent.
How to dine outside the Park or at the guest house?
Ask to make a temporary outing, you can return after dinner.
Reservations
How to book?
Check the site for availability. If you're a couple, it's easy. If there are 3 of you or more, call us for details and possibly find the solution that best suits your needs.
When is my reservation definitively taken into account?
When you have received our confirmation email, the room is reserved for you. For this reservation to become final, you should then send us a deposit within 3 working days. Otherwise, your reservation may be canceled.
If I cancel my trip, is my deposit refunded?
Yes if you cancel 5 days before your arrival.
Arrival and departure
What time can we arrive?
The rooms are available for 5 p.m. You can pick up the key until 9 p.m. If you plan to arrive before 5 p.m., please consult us. We do not accept arrivals after 9 p.m.
Can we arrive any time between 5pm and 9pm?
Yes in principle. However, let us know in advance of your arrival time, to allow us to welcome you as well as possible.
Can we take the room earlier?
It will depend on our schedule. If the room is ready, it will be gladly. Otherwise, you can still take the key and leave your luggage.
Can we leave the room later?
No, that gives us too little time before new guests arrive. But you can leave your luggage and pick it up later.
Payments
Is the deposit request by credit card secure?
Yes, it meets current security standards and the payment page is entrusted to the leader in online payment. Your credit card information is kept secret by this company.
Can I pay with holiday vouchers?
Yes, we are members of the ANCV.
On site, can I pay by credit card?
Yes. Visa, Mastercard, Amex are accepted